If I had to ballpark it, I would say around 10 percent of business today would be pre-listing inspections, and 10 years ago it was virtually non-existent.

I think everyone played pretty well today. Our team lost a close one last year, so we wanted to come out and put it to them this year and we did that.

Even if we had a source of funding dedicated today, it's still five to 10 years off.

Drucker said: 'If you weren't already in this business, would you enter it today? And if not, what are you going to do about it?' ... Simple, right? But incredibly powerful.

There is a difference in the way we approach business today.

I was having a bad day today, but it's part of the business, you know, so you just try to manage your risks for what you can accept,