I thought if I didnt take a break, I would do something even worse. Like yell or hang up the phone.

It's futile to talk reason to anger

The greatest remedy for anger is delay.

Do not let your anger lead to hatred, as you will hurt yourself more than you would the other.

An angry enemy is a conquered enemy

My demeanor isn't that of a woman enraged. To see me slumped, glassy-eyed, holding a sandwich someone has cut for me into four "manageable" pieces, a person might tell you I look much more like a woman subdued.