Humility is becoming a lost art, but it's not difficult to practice. It means that you realize that others have been involved in your success.

You don't need a big close, as many sales reps believe. You risk losing your customer when you save all the good stuff for the end. Keep the customer actively involved throughout your presentation, and watch your results improve.

In a litigation-happy society, clear agreements often prevent small disagreements from becoming big ones.

A person has to remember that the road to success is always under construction. You have to get that through your head. That it is not easy becoming successful.

It doesn't matter whether you are pursuing success in business, sports, the arts, or life in general: The bridge between wishing and accomplishing is discipline.

No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.