Despite demand, the BlackBerry avoided offering generalized web browsing support.

Either you give me what I demand, or I'll take what you're offering!

It is impossible to count the blessings I have received over my years at Microsoft. I am humbled by the professionalism and generosity of everyone I have had the good fortune to work with at this awesome company.

Management, at every level, is about the effort to frame challenges, define end states, and allocate resources to navigate between them.

Innovation and disruption are the hallmarks of the technology world, and hardly a moment passes when we are not thinking, doing, or talking about these topics.

When you delegate work to the member of the team, your job is to clearly frame success and describe the objectives.