Customers are now driven by trying to optimize value.

You have got the right strategy, the right geography; you have got the right customers. You need to prioritise them better; we need to grow them better, mind them better. We need to give more value to them, and we need to execute a lot of areas in the organisation where we are not executing.

Though delivery of superior solutions to our customers and creating sustainable value to the shareholders remain unchanged, we are devising strategies in anticipation of challenges and opportunities to focus on execution for higher operating productivity.

You cannot underestimate the value of luck in success in life. And I've really learned to appreciate that.

What is excellence? It is about going a little beyond what we expect from ourselves. Part of the need for excellence is imposed on us externally by our customers. Our competition keeps us on our toes, especially when it is global in nature.

We get first-rate faculty members from the leading engineering and science institutes to train our people.