Customer service is our highest priority, ... We don't want to commit to opening on an exact date, then disappoint people if it's impossible to open by then.

I think people are finally seeing the credit union as a full-service financial institution with more than just savings and checking accounts. In fact, our real estate and consumer loan departments both set growth records in 2005 that we hope to surpass this year.

We're working with vendors to tailor products for our members' needs. We view it as a service for our membership.

Everyone has the same basic equipment and qualified people, more or less. The service level is what sets companies apart.

but as you get to know St. Charles County, you learn that there are a lot of organizations and people who do a lot for the less fortunate and the working poor, and the Dove Foundation is one of them.

[ITV Digital] vastly ... These people entrusted to run ITV Digital had little or no experience running a pay-TV service and they were not very good a driving down cost like Sky has.