Clients do not expect the infrastructure to be any less reliable just because the service is being delivered from an offshore location; thus, the uptime requirements justify the expense.

Sanjay Kumar

Sanjay Kumar

Any Because Being Clients Delivered Expect Expense Infrastructure Just Just Because Justify Less Location Offshore Reliable Requirements Service Thus

Related Quotes

Few service industries are designed to be 24x7 in India, and thus there was no 24x7 mentality.

— Sanjay Kumar

DesignedFewIndia

That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers.

— Sanjay Kumar

BecauseBotheringCritical

To me, it's really important to drive change through a team because one person, while the buck has to stop with somebody, the company is just too big for one person.

— Sanjay Kumar

I'm not a vitiligo spokesperson just because I have vitiligo.

— Winnie Harlow

BecauseJustJust Because

But the real focus should be on people who are buying today because the base is so big it will take a long time for any change materialize on an overall basis.

— Sanjay Kumar