But the loyalty of our customers is greater than I've seen with any other retailer I've been with.

Halloween is our biggest selling season.

Our store regularly carries from 20,000 to 40,000 items, with summertime being our busiest season for donations.

We don't solicit donations, and there are other organizations that people can donate to and other discount retailers they can shop at.

We're so thankful. The support of the community both in donations and sales has far exceeded our expectations.

When we deliver the service, we've got some just incredible loyalty among our clients. The fact of the matter is, I'm immensely disappointed in our ability to go out and sell the service.