Best Buy went and hired a lot of Shanghai staff, but went and westernised them. They only work eight hours a day!

Best Buy is just too Western! They do not stock enough Chinese brands, and Chinese people do not want to buy foreign brands.

When I started selling air conditioners early on, customers were willing to pay an extra 200 yuan to buy from Suning. Why? Service was good.

China has the best opportunities. A domestic market with 1.3bn people will help create more Fortune 500 retailers.

I work eight hours a day, but I'm not writing all that time. I'm thinking, editing, looking something up. Thinking is what I do a lot of.

Suning Appliance has no problem of financial risk. Do you think I'm risky? I'm definitely not risky.