Assertive communication makes sense because you're willing to stand up for just cause and express your thoughts and feelings. It also demonstrates that you're aware of the rights of others and are willing to work on resolving conflicts.It's not just what you say in your message but also how you say it that's important. Assertive communication is direct and respectful.Assertive communication works because it respects you and others.

Dr Anil Kumar Sinha

Related Quotes