As Apple signs up more (technology) integration deals, more manufacturers are jumping on board. All you have to do to see the prominence of the accessories is to look at how many racks are devoted to them at an Apple store.

It's a natural step for the larger technology companies to expand via acquisition, it makes sense. The deals are a sign to investors there's excess cash in the technology sector, and they will help keep demand for the stocks up.

This business deals with technology that is constantly changing. We've gone from manually stamping to using laser engraving over the course of 20 years. Some of our employees have been working here for 15 years, and it really helps to have that experience.

Occasionally, we've had problems [closing deals]. We've been outbid, and some years ago, people were a little bit cynical about the revenues with online gaming. Now, they're convinced how big it has become.

We are looking at engaging industry on everything from laser cross-linked technology to a product portfolio that might consist of IPTV, on-demand radio and video, or enhanced GPS.

Technology at our call centers is much better suited to handle outage calls. We don't want to create more difficulties for people.