Technology at our call centers is much better suited to handle outage calls. We don't want to create more difficulties for people.

We continue to make progress working on the system.

Please understand these are only estimates.

Then comes the issue of the distribution circuits, the circuits that affect customers. But once the substations are energized, we can do the same with the individual circuits.

The peak outages hit between midnight Saturday and early Sunday morning.

Access has been horrible and we continue to have that issue before us.