according to the psychologist irving Janis, is that our sense of belonging (which makes us feel safe) blinds us to dangers and encourages greater risk-taking.

All businesses and jobs depend on a vast number of people, often unnoticed and unthanked, without which nothing really gets done. They are all human and deserve respect and gratitude.

Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.

The truth won't set us free - until we develop the skills and the habit and the talent and the moral courage to use it.

Huge open source organizations like Red Hat and Mozilla manage the collaboration of hundreds of people who don't know one another and have spent no time hanging around the water cooler.

Everyone I know feels harassed by email which has invaded their waking and sleeping hours.