Your workers represent your company. It's very important that companies understand the true impact of how employees portray a company's image. Someone with strong social skills and a pleasant demeanor makes a great representation of your company.

When employees respect each other and get along in the workplace, it's amazing how productivity increases, morale increases and employees are more courteous to customers.

The good news is that it is bringing a wonderful group of new employees downtown. And what we're seeing both in terms of regional and national trends is that the health care-related industries are growing and are expected to grow in the future.

I can't stress enough how important it is for employers to keep tabs on their employees' workers' comp claims.

The majority of the workers do not want a union. The employees that have signed the cards (to join the union), some of them have told us they regret it. Some felt coerced into signing.

The tender offer tells me a lot of ups employees are incredibly loyal, that they believe in the company long-term. But I think there could be some selling of shares and until that overhang is taken up through higher demand, it will put pressure on the stock.