You want to get an idea of how they thought they would use the phone versus how they actually use it.

At first, it was hard to find any IRA vendors willing to do automatic rollovers because they thought the rollovers would be dead accounts.

Our training program makes sure that our customer representatives have in front of them what the tradeoff is, and they're told they need to provide that information.

Typically cities have core competencies that include things like sweeping streets and keeping neighborhoods safe. But building, running and maintaining a wireless network is a whole different ball game. We think that municipalities that are looking at offering wireless service to their citizens underscore the value proposition that we have in the marketplace.

We had always assumed that embryos created from eggs donated by younger women would not have these defects. But just the fact that we are seeing this high rate of abnormality suggests that we should be using (PGD) more.

Typically cities have core competencies that include things like sweeping streets and keeping neighborhoods safe, ... But building, running and maintaining a wireless network is a whole different ball game. We think that municipalities that are looking at offering wireless service to their citizens underscore the value proposition that we have in the marketplace.