You never say 'no' when some guy calls and says 'Do you do this?' You say 'Yes' and then figure out a way to get it done. You do whatever brings a check in over the transom.

When someone calls you up and says, 'I got a great apartment in such and such a place,' you can go right to a particular block on our map and see the property relative to a subway station, relative to where you work.

A diplomat who says “yes” means “maybe", a diplomat who says “maybe" means “no”, and a diplomat who says “no” is no diplomat.

Did I feel we needed it? No more than normal, that part of it. Did I want it? Yes. All the things that were talked about and any number of things this season, I joked about it, but it was true. I'm human just like anyone else.

The hitter can take off, but as a catcher when an umpire calls him out, rings him up with a fist, he is out.

When you have a generic policy that says 'all,' it's the same as having no policy at all. We should be moved to action, but also disciplined so that what we do is good, not just feel-good.