You must always be able to predict what's next and then have the flexibility to evolve.

Learning how to interact with customers is something that anyone starting any business must master. It's an amazing opportunity to be able to learn the ropes at an established company and then employ your expertise at your own company.

Although I loved working on technology - I've always been a computer geek at heart - my professors encouraged me to get a real-world job working with customers.

When judges are given flexibility to consider the full merits of each case, they are likely to impose stiff penalties for serious offenses, but will distinguish these from cases in which the defendant is less culpable or less of a threat to public safety.

In business, we say that people overestimate what you can do in a year and underestimate what you can do in a decade. This is true in philanthropy as well.

I think the most surprising thing about giving is it takes a while to find out what you're really interested in and what you really want to do.