You have to keep up with what your customer wants in the room. You have to have what they have at home, only more so.

A good night's sleep has become the foundation of selling hotel rooms.

We are not against unionization. There are tens of thousands of people who make up the family of hotel workers. Some are union members and some are not, and that's fine with us. But the decision whether or not to join a union is an important one. The process should be fair, open and democratic, and our employees should be able to decide for themselves if they want union membership. It is their job. It is their life. It should be their choice.

The hotel industry is committed to fair contract negotiations for our workers in each city. We want to reach agreements that benefit our employees. But the 'Change to Win' campaign and recent leafleting in 60 cities is designed to pressure companies into signing these 'card check neutrality agreements' and deprive our employees of the right to choose for themselves.

AH&LA firmly believes that new labor agreements can be reached to continue to provide hotel employees with the job security and benefits they need to maintain a good quality of life and also allows hotels to be competitive and deliver quality service at a reasonable price to our guests. But no matter what, hotels will remain open and will do everything they can to make sure all events are well executed and that there is little or no impact on any guest's stay.

Our new site is a one-stop resource, where users can find information about the competitive wages and generous benefits that hotels provide to employees as well as information on UNITE HERE's real goal - to use upcoming labor negotiations to grow its declining membership. So whether you are a reporter working on a story, a meeting planner organizing a conference, or a guest planning your next visit, we hope you use our new Web site as a resource for information.