With corporations sitting on excessively strong balance sheets, they've got the growth to set off a major spending cycle,

UTC has often said balance works. But growth works, as well, and we definitely saw that across our company this quarter.

Spam is a bigger growth driver than many investors realize. It is getting to a point where corporations are willing to pay up to do something about it.

[Klien commended IBM for sponsoring the program and urged other corporations to follow. ] IBM employees are smart, highly motivated and thousands of them already volunteer and tutor in America's public schools, ... Now, many of them will become terrific full-time teachers with the company's strong support. I hope more companies and organizations will follow IBM's great example.

Our mission remains to balance long-term growth ambitions with ongoing return to shareholders, fully justifying their confidence in the group.

This scenario has been playing out itself over and over. Here there was room for a balance between the personal interests of an inmate and the public's interest in keeping a facility safe and secure.