Winning supporters over can only really be achieved by what you do, not what you say. It's no use just smiling and shaking hands and getting quoted with witty one-liners.

It's all about having fun and smiling and shaking hands.

Change is inevitable, and you can't stop that change. You say, 'Wait, stop,' and it just drives right over you.

A quote isn't a quote until that quote is quotably quoted by and official Quotesman

Winning our fans' approval will come from all of us doing the right things for the right reasons, me included.

While being in the right seat at the right game might create short-term reassurance, I can't get over the idea that really what people feel is that their club is being run by a group of guys who know the history, study the heritage and view Villa as a proud Victorian club in its third century.