Whenever there's a problem, their response is quick. They explicitly answer to the toughest technical questions. And on the other hand, they also respond to even the smallest issues, like, if we ask for assistance when we can't get [the machine to run] a good performance in one of our scenes. Microsoft's support is one of the reasons why we've been able to schedule our RPG's release simultaneously with the Xbox 360's launch.

Masanori Takeuchi