When you work as hard as you can and as much as you can to make your first album, and you don't make any money, then you change things.

Bad things happen sometimes.

The culture at Valve is pretty much crowdsourced. The handbook is a wiki. One of the first things we say to new hires is, 'You have to change something in the handbook.'

If you want to change things, it requires bravery.

It's not going to be easy to change things.

The point of the essay is to change things.