When you use words loosely, without care and consideration, you erode trust in yourself and in what you're saying. When you squander words, you diminish your power.

Words are how people think. When you misuse words, you diminish your ability to think clearly and truthfully.

Building businesses takes tremendous stamina, and success isn't achieved without it.

If the company depends entirely on you - your creativity, ingenuity, inspiration, salesmanship or charisma - nobody will want to buy it. The risk and the dependency are too great.

The truth won't set us free - until we develop the skills and the habit and the talent and the moral courage to use it.

Clearing your head of distractions in order to notice and understand the people you are with can feel inefficient - there are so many other people and issues to think about. But being present makes you effective.