When I took over two years ago, people were complaining about the unlicensed shops. That reflects on the whole industry.

The downtown area is the ambience of the city. People come hunting for the artist, shops, and the walk. Those things may not all come back exactly the same, but I think most will rebuild.

People can just stroll and go into the shops. The decorations should be plentiful.

This has more visibility than a bunch of technical people complaining.

People just send in complaining. That is not valid grounds for the appeal.

These are people that don't want to use it complaining that somebody else might not be able to use it if they wanted to.