What we asked them to design was completely impossible. What we got works better than we could have ever imagined it would.

We're going to have to end up rejecting all the bids and working through some changes to the design and going out to bid again. We're determined to have this building; it's just going to be a little less than we hoped for.

We become a more disciplined and better company because of this tool at the front end.

We had to retrain [them] that this is an important part of your business. If Japan doesn't know what's going on, it hurts your business.

Programming is the art of algorithm design and the craft of debugging errant code.

Multitasking, throughput, efficiency - these are excellent machine concepts, useful in the design of computer systems. But are they principles that nurture human thought and imagination?