What drives this business now is pricing its products correctly and making the right assumptions on costs. They also are entering into areas that will be more growth driven in the future.

Nike will be a share gainer in the U.S.. Their U.S. business has been excellent. The area most people are concerned about is Europe.

Customers are unsure of what supplier pricing is, but they are assuming correctly that it is not as good as employee pricing.

The pricing that we got . . . was just so irrational.

Transparency has its risks and costs.

The dealer sector is using smart repair more and more on its news and used products and we felt a local technician managing relationships with local dealers is the best way to manage this side of the business. By centralizing control of standards, training and invoicing we can ensure the highest quality service to franchisees and customers.