We've only had one formal complaint in the last six months, and that was from someone who wanted their food basket to be brought out to their car. We were able to remedy that with the person.

We need to get in their grant periods, but those will be after we run out of money.

We didn't know where we were (with the landlord).

Mike wanted to be there, but he just wasn't able to give us the time we needed from him at this critical time.

We're coming to the realization that we're serving more than we can bring in. We used to have a cushion, but that cushion is no longer there. The faithful donors have remained faithful, but we haven't gotten the response from all the new residents that we need.

Food requests are way up. We sent out $1,500 in food purchase cards in January.