We've gotten a lot of complaints from our drivers. They pay for their own gas, and they don't get a mileage allowance.

It's without a doubt the worst visual spot in town. We don't always get complaints from those areas. You've got folks whose property is in the same condition as the people across the street.

Our butcher tried to put one on two weeks ago. I just told him that we're not ready to pay that and our customers are not ready to pay it. Why don't we just wait until it becomes necessity?

We realize that the consumer has less discretionary money to spend right now, and we don't want to make it any harder for them to do something as easy as ordering a pizza. You might lose it on your tips.

We are tired out in making complaints and getting no redress.

We are unaware of any widespread complaints related to crew processing concerns. Because crews have their own lanes [at immigration and customs], oftentimes they move through more expeditiously than other travelers.