We've got guests who have been coming here for 40 years. We have to, out of respect to them, continue to improve this product.

While we want to be welcoming to the guests who are here, we also have to respect the fact that Otis is an active military base.

This will be like The Joint, only for a different demographic.

They're just trying to respect the privacy of their guests, I would assume.

Guests who stay at the Hilton are paying premium dollars for a safe, secure, well-run hotel, and they deserve to have that. I don't know what's worse, all the Hilton violations or the way they keep covering them up.

We had guests here, so it was something of an inconvenience.