We've called the Secret Service and forwarded the email to them and I've spoken with an agent in the local office about this.

We were surprised and curious as to why someone would take the trouble to do this.

Airlines are not a social service industry. Everyone expects the airlines to take a financial hit then criticizes them when they don't make money.

We let them know about the information they can get from social service agencies and local chapters of the National Association of Geriatric Care Managers.

It's really hard to walk into any social-service agency as an outsider, especially when working with kids.

The maintenance building serves a need, but not the higher need the social service groups can provide to the people in that neighborhood.