We've been working with our partners for years to provide them insight. Have we solved this problem? No, but we're getting closer.

This is a big problem. I understand the need of the vendors to get insight into what their reseller partners are doing, but we have limited time to be entering CRM information for every vendor on every deal. And then, if they are asking us to do weekly forecasting, etc., the time suck becomes unbearable.

No problem can be solved from the same level of consciousness that created it.

If a problem cannot be solved, enlarge it.

If a problem cannot be solved, enlarge it.

It's important that if you have a problem, [it] is solved and is over. I don't hold a grudge.