We've been getting more than a thousand complaint calls a day for the last week. We can't do much to help out. It's not our program.

It's a place for the process to start, to work through the grief of beginning the long road of possible identification.

The death toll will rise without a doubt.

Our goal is to do everything we can under the circumstances to treat each body with as much dignity and respect as we possibly can. We're trying to treat them all as individuals.

Apparently it's an issue between the City of New Orleans and FEMA. The State of Louisiana knew nothing about this, it came as a complete shock to us.

There might still be bodies found -- for instance, if a house was locked and nobody able to go into it.