We're trying not to run into capacity issues where we have to turn people away.

Some people say, 'I couldn't do it,' but you don't know what you're capable of until you're in a situation. Sometimes you just have to make a decision, and there's no turning back.

They are a good bunch of people trying to do a very difficult thing.

That turned out to be mistake. We had (too many) people outside trying to get in and (others) outside scalping tickets.

People don't like to be delayed trying to go somewhere and everybody else is coming to a screeching halt.

I'm trying not to speculate. A lot of people are speculating wildly about what happened and then in an e-mail you find out it's wrong.