We're thinking of it as business as usual. We're helping our travelers get through it. Some are asking if they should cancel. We're recommending that they don't.

So, good advice is, if you're thinking about booking, use a credit card. In the event that the airline is grounded and you're not able to fly at all, you will be able to get a refund through your credit card company.

If a business in northeast Ohio wants to expand and doesn't have room in its city, then they should absolutely be allowed to look around. We want them to stay in northeast Ohio and not move to Atlanta.

Seek people who are open to change, to thinking differently about the future, and doing business differently.

I believe you have to run it as a business, and you have to do it thinking about the taxpayers, the people footing the bills. I believe in certain elements of the government paying for themselves.

I was thinking of expanding the business.