We're looking to invest in the summer so that means we can't keep everybody and we want to add quality.

Quality means doing it right when no one is looking.

The Field Service Practices Certification program raises the quality of field service work through a set of industry-defined benchmarks and best practices. The program establishes a foundation for on-site services delivery, builds on existing quality processes, and provides a clear focus on measurable results.

I did two or three plays every summer.

It's going to be an unsettling summer.

We're very much looking forward to his arrival. We've got a place on our patch where we can add his name, too.