We're hoping that the increased visibility we'll have into shipments, and the information we'll be able to transfer to the customer in real time, will result in the customers' having a better opportunity to manage their freight while it's still in the DHL pipeline. By eliminating some of their inventory warehousing, RFID could help to fine-tune [clients' just-in-time operations].

Bob Berg

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The repair facility has a one-day turn-around policy on the repairs. So the faster it can receive the devices into [its] facility, the faster its technicians can begin their repair work.

There were clearly more people and more activity. Some regulars came in Wednesday and said we'll see you Monday. They wanted to avoid the crowds.

I held it in my dirty little hand all night long. I wanted in the worst way to meet the guy who made that. ... Now I'm the guy who makes things like that.

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