Web site operators won't be able to stay in business if they can't meet consumers' expectations in these areas.

They all found him about the same time. He was not very far (from his campsite), but they are pretty dense woods. He apparently wandered around in circles for a while because it's easy to get lost in there.

This year's shoppers will be very demanding in terms of site speed, real-time product availability information and fulfillment. This will be the watershed year for many e-commerce efforts because Web sites that don't meet performance expectations of these savvy customers will be abandoned.

The major complaint from last year is that people bought something online, and it didn't arrive on time or it didn't arrive at all. Consumers want accurate inventory information in real time, which is not just about your Web site but also about your [enterprise resource planning] systems.

Both 'Freaky Friday' and 'Mean Girls' were movies, not unlike this, that you went into with low expectations, but I was delighted by. Romantic comedy is delicate, in developing the story, in casting, getting the right two people together, and directing it. In this one, even more so, because it deals with life and death, too. It could be melodramatic in the wrong hands, and (Waters) needed to balance these elements. I think he was able to let both things live, and that it had an emotional reality but it never let go of its comic heart.

We are also working closely with our business partners to exceed customer expectations across our consumer, business and wholesale segments.