We view small businesses as critically important, and we are investing significantly in bringing products and resources to market to help them grow and thrive.

What we want to share in our Small Business Summit is the myriad ways that we're investing in meeting the unique needs of small businesses.

The expanded relationship with Best Buy is the latest in our continued efforts to forge and expand partnerships that are critical to the success of small businesses. We're deeply passionate about listening and acting on the feedback we receive from our partners and customers. In this vein, our focus remains on designing technology that works the way small businesses do while fostering a great experience for customers who work with expert partners suited to their needs. Our collaboration with Best Buy helps make this real for our customers today.

With Skype video calling, teachers can provide their students with first-hand knowledge from experts around the world and with other classes who are studying the same subject halfway across the world.

Microsoft is committed to the ubiquity of the Skype experience - communication across every device and every platform will remain a primary focus.

High demands and expectations without skill development, encouragement or the feeling of a “win” will lead to resentment. Demanding perfection is exhausting on the part of the person making the demands and on the person of whom the perfection is demanded.