We still have to go out and win business for what we lost. We're certainly disappointed because Volkswagen had been a great partner of ours.

Fran and Ron have made outstanding contributions to Arnold over the last decade. I know Fran will continue to do great things overseeing all aspects of our U.S. operation.

Arnold and Volkswagen have had a remarkable partnership over the last decade. If there is a car account looking for these types of results, we are available.

We weren't expecting to be fired. Clearly, we are disappointed.

I knew that everyone would know who we were. There was still an on going business here. It wasn't like a start up that you had to drain huge amounts of cash just to get going.

It's a very employee-dependent, clean business.