We see this expanded initiative as a way of working together with other leading suppliers and service providers to define the standards and architecture that will enable the infrastructure for the global network economy of the future.

As a leading international processor, Vital continues to offer the latest market-leading wireless payment technologies to service our customers. TNS has been and continues to be, our sole partner in delivering and improving upon wireless services through the Synapse Payment Gateway.

And, we also have to consider the impact on roads leading to these would-be tower sites. Companies make service calls to their facilities.

Most of the leading service fulfillment companies are in a position to benefit from this. They all want to get the recognition that they can handle the convergence issue while also convincing service providers that they can be practical and solve specific problems.

Our research shows that 83% of leading companies indicate field service optimization is core to improving their competitive positions. True field service optimization requires service organizations to maintain the most cost-effective, productive, and profitable service chain at all times -- especially in the face of a myriad of constraints and interruptions.

EMA has been the leading source of knowledge within the IT Service Management industry for several years. We both have developed proven educational and consulting products to ensure successful alignment of business practices with IT practices.