We make sure the individual is actively engaged in finding a permanent residence. At some point they are going to have to resolve their housing issue and move into a permanent location.

We don't do the avian flu. DMORT is responsible for [processing] the remains only ... they don't identify, they don't do autopsies -- those are done by local medical examiners. We aren't responsible for that.

The debit card was a pilot program intended just for the sheltered victims in Texas and only for a limited duration. It was implemented to address the evacuees' immediate emergency needs -- food, clothing, shelter.

As hurricane seasons get more and more intense, I think people who live in the coastal areas have an increased awareness of what they need to do to prepare. No one wants to wait until the last minute.

We hope that we can present as many options for them as possible as they go about seeking long-term housing.

It's more than I can get for them,