We just don't disconnect customers if they're a month or two behind. We looked at this case in depth. We believe we took all the steps we could to avoid a disconnection.

We think customers who are spending forty or fifty dollars a month now will move up to the eighty-to-ninety dollar range and use this as their (main) phone.

You look at the last month he had, it's prolific. When you look at our depth in the outfield, it just seemed to make sense.

The hitting is always going to be a little behind at this point in the season. We've got some depth on our staff, and pitching is definitely our strength so far this season.

We'd rather see reductions be made through a process like this than any kind of confrontational process.

That's prohibited by law. Unlike retail gas stations, we cannot make a profit on gas.