We havent broken it down, ... When we met with (Johnson), thats not what she wanted. We opted not to do that at this time. For us to sit down and break it down, thats going to cost a lot of money for the Fire Department, so we havent done it yet.

The sense I got from the staff was, we would all like to be able to go and help but can't,' so they all helped me help others by adjusting their schedules, ... I really appreciate it because I couldn't have [helped] without that kind of support from my colleagues.

One of the most emotional moments for me was when I was talking to a woman in a town that practically did not exist anymore,

I would give them things that they could use, ... While I'm doing that, I would try to talk to them about just how they were doing [and] what they needed and try to provide a little emotional first aid.

I don't need documentation. I know him as a person and Ricky would never do anything to hurt the department. Yes, we will get documentation and we will prove on paper whatever needs to be proved.

It's so easy for us to have this immediate rush of we want to help right now,' and then time passes, things fade, another thing comes up in the news and we forget, ... It's important not to forget.