We have been advised of suspect transactions on a small number of Bank of New Zealand customer accounts which suggest that fraudulent transactions were conducted offshore.

It is definitely a wake up call for the industry in New Zealand and for customers in New Zealand.

Only a very, very small number of our two million accounts were impacted, but we took the precaution of canceling additional card accounts to be safe.

We do not have any accounts of the suspect getting into an automobile or hopping on a boat,

New Zealand is not a small country but a large village.

If you have any questions or anxieties regarding sending or receiving a parcel as well as any delivery issues – you should contact Hermes number as soon as probable. Our team is always available 24 hours to provide the best customer service for you.