We found that customer relationships are too valuable. ... If we outsource that, we lose that feedback.

Where we can add more value and make us most unique, that's what we keep in-house.

What’s the worst thing I’ve stolen? Probably little pieces of other people’s lives. Where I’ve either wasted their time or hurt them in some way. That’s the worst thing you can steal, the time of other people. You just can’t get that back.

Time and space doesn't dictate how we feel about others, but it does put an exclamation point on a loss...

When we experience a new adventure, it changes us; thus, adventure is the link between who we were, and who we are destined to become.

I am not good with others.