We expect our doctors to work very hard taking care of patients, but they don't have to spend all their time and energy battling insurance companies.

It's really kind of tragic that the work of the state tuberculosis commission and the doctors and then, hiring Cass Gilbert – this major name – all this energy ... and then. It's tragic. It's kind of tragic.

At times, with other doctors, we as a family were made to feel that we didn't love Karen enough or that we wanted her to die and that was very, very hard for us. But certainly everyone supported her. Her mom and dad took care of her every day, and this was hard on them only because it's impossible to watch your child die, not because they thought what Karen was doing was wrong.

A stoppage of BlackBerry would cause major havoc. CEOs use them, doctors use them, Wall Street guys use them.

It's not to the point where it's epidemic, but it is impacting access. Doctors are not taking on new care. They can't afford to take on any more.

One misconception is that we work for insurance companies or the Division of Worker's Compensation. We're doctors who take care of patients the same as anyone.