We don't want a format war to occur. The last thing we want to have is customers coming into the store confused about which format is which and what's compatible.

We still believe a single format would be less confusing and more efficient for retailers.

We are seeing a lot of interest in the accessories.

Returned products are costly to retailers. When customers return the products listed above, those items typically must be inspected or serviced, and then must be re-sold at a substantial discount.

We do not discuss security issues at our stores.

It's a continual process for us. We're always evaluating the shopping trends. People just weren't going to that store anymore.