We do know that there will be a little bit of a transition period. We will have some complaints and concerns voiced.

We are not going to be out randomly sampling and looking for problems.

Those really are not legitimate complaints. When our floodwall is in place and securing the river, we will have zero impact on properties upstream.

Consumers should take note that complaints will no longer fall on deaf ears.

We have complaints all the time about limbs. With this new purchase, we will be able to tell our people that the service will be better soon.

To become successful, one must put themselves in the paths of giants!