We can afford almost any mistake once.

Management that is destructively critical when mistakes are made kills initiative and it's essential that we have many people with initiative if we're to continue to grow.

The entrepreneurial approach is not a sideline at 3M. It is the heart of our design for growth.

A person repeats everything if he gets no feedback.

Our prices had remained the same for at least the past six years, and we were due for a price increase.

This isn't the same festival of 15 years ago.