We believe we are positioned as the leading alternative to Microsoft Office. They own 90 percent of the market. But inside the other 10 percent, we own 96 percent of that space.

Now, if I was one of the two guys leading the points in the Busch Series, I wouldn't want eight other competitors coming in there, but I think for the excitement of what we need to see, that it would be good for us.

We were able to limit their leading scorer (Keene) from touching the ball. He still got 14 on us, but only two in the second half. The kids came back and two hard days of practice seem to have gotten the kinks out of the way.

Those guys have been leading us all year. We're sad to see these seniors go, but that's just part of the process.

He's a guy who isn't afraid to pull you into his office and tell you that you're doing something wrong. He's very vocal on the bench and he seemed to get louder as the year went on. He pulled our team together at the right time.

It's important to meet with clients outside of the office setting because they are usually less distracted. You can get a better sense of who they are; their needs, passions … and of opportunities to do business with them.